The Power of Humor in Marketing

Jesse Itzkowitz
Chief Behavioral Scientist
Ipsos, U.S.

Connect with Jesse
LinkedIn / Ipsos

Lisa Zielinski
SVP, Creative Excellence Strategy
Ipsos

Connect with Lisa
LinkedIn / Ipsos

 

Humor is not a style, it’s a strategy.

There's a tendency to think of humor in advertising — or in politics, for that matter — as a kind of seasoning you sprinkle on top of an otherwise serious message. But that fundamentally misunderstands what humor is doing to the brain. When we encounter something funny, the brainstem floods with dopamine. This is a mechanism for attention, encoding, and persuasion that most brands are leaving almost entirely on the table.

Humor is not the wrapper, it’s the delivery mechanism.

We like to think that we never want to be told what to think or do. But here's the thing: that resistance requires a kind of mental vigilance that humor collapses.

When we're laughing, we're open. The humor is not the wrapper around the argument. The humor is the argument's delivery mechanism.

This is how All in the Family moved the needle on race in ways that a thousand earnest documentaries could not. Archie Bunker didn't just entertain a generation, he made visible the absurdity of a worldview that had previously gone unnamed.

Humor should not simply be a creative expression of a strategy, it should be the strategy itself.

Humor is not a creative expression of a strategy, it is a strategy — one with measurable cognitive effects, with documented advantages for challenger brands, for brands where little product differentiation exists, and for brands with lower share of voice. It can be a superpower.

 
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